Legal

Legal Notice &
Cookie Policy

Terms & Conditions

Welcome to the website of Octograb Limited ("Octograb", "we", "our", or "us"). By accessing or using this website, purchasing products, or interacting with our services, you agree to be bound by these Terms & Conditions.

If you do not agree with these Terms & Conditions, please do not use this website.

1. Company Information

Octograb Limited

3 Clairmont Gardens

Glasgow

United Kingdom

G3 7LW

Email: hello@octograb.co.uk

Website: octograb.co.uk

2. Website Use

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the website.

You must not:

misuse the website;
attempt to gain unauthorised access to the website or servers;
distribute malware or harmful code;
copy or reproduce website content without permission.

We reserve the right to suspend or terminate access to the website at any time.

3. Website Information

This website is provided for informational, promotional, and marketing purposes only.

Octograb does not currently sell products directly through this website.

Any product descriptions, specifications, images, videos, or performance claims are provided for general information only and may be updated or amended without notice.

We make reasonable efforts to ensure all information on the website is accurate; however, we do not guarantee that all content will always be complete, current, or error-free.

4. Enquiries

Any enquiries submitted through the website, contact forms, email links, or social media channels do not constitute a binding agreement or offer for sale.

Octograb reserves the right to respond to enquiries at its discretion.

5. Product Disclaimer

Octograb products are designed to assist grip and sports performance; however, performance may vary depending on conditions, use, and individual circumstances.

Users are responsible for ensuring products are suitable for their intended use.

Octograb accepts no liability for injuries, losses, or damages arising from misuse of products.

6. Intellectual Property

All content on this website, including:

trademarks;
logos;
branding;
product designs;
graphics;
text;
videos;
images;

are the property of Octograb Limited or its licensors.
No content may be copied, reproduced, or used without prior written consent.

7. Limitation of Liability

To the fullest extent permitted by law, Octograb shall not be liable for:

indirect or consequential losses;
loss of profits;
business interruption;
data loss.

Nothing in these Terms excludes liability for:

fraud;
death or personal injury caused by negligence;
any liability which cannot legally be excluded.

8. Third-Party Links

This website may contain links to third-party websites.

Octograb is not responsible for the content, policies, or practices of third-party websites.

9. Privacy

Use of this website is also governed by our Privacy Policy below.

10. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to These Terms

We reserve the right to amend these Terms & Conditions at any time.

Updated versions will be posted on this website.

Privacy Policy

Octograb Limited respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

We may collect:

name;
email address;
phone number;
billing and shipping addresses;
payment information;
IP address;
browser and device information;
website usage data.

2. How We Use Your Information

We use your information to:

process orders;
provide customer support;
improve our website and services;
send order updates;
send marketing communications (where permitted);
comply with legal obligations.

3. Legal Basis for Processing

We process personal data under the following lawful bases:

performance of a contract;
legitimate interests;
legal compliance;
consent (where required).

4. Marketing Communications

You may opt out of marketing emails at any time by clicking the unsubscribe link or contacting us directly.

5. Sharing of Data

We may share information with:

payment providers;
shipping partners;
IT and website service providers;
legal or regulatory authorities where required.

We do not sell personal data.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this Policy or as required by law.

7. Data Security

We implement appropriate technical and organisational measures to protect personal data.

However, no internet transmission or storage system can be guaranteed as completely secure.

8. Your Rights

Under applicable data protection laws, you may have rights to:

access your personal data;
correct inaccurate data;
request deletion;
object to processing;
withdraw consent;
request data portability.

Requests may be sent to: hello@octograb.co.uk

9. Cookies

Our website may use cookies and similar technologies to improve user experience and analyse website traffic. You may control cookies through your browser settings.

10. Third-Party Services

We may use third-party services such as:

Google Analytics;
Meta/Facebook advertising tools;
payment processors;
email marketing platforms.

These providers may process data in accordance with their own privacy policies.

11. International Transfers

Your information may be transferred outside the United Kingdom where appropriate safeguards are in place.

12. Children

This website is not intended for children under the age of 13.

We do not knowingly collect data from children.

13. Contact

For questions regarding this Privacy Policy or your personal data, please contact: